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Heritage House Childcare and Early Learning Centres are committed to protecting the privacy of our website visitors (to http://www.heritagehousechildcare.com.au/) while they interact with the content, products and services on this site (the “Site”).

This Privacy Policy applies to the Site only.

Should we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it.

In this Privacy Policy we will cover:

  • The Information we collect
  • How we use your information
  • How we protect your information
  • Security Disclaimer
  • Contact Information

1. THE INFORMATION WE COLLECT

We collect two types of information from you:
i) information that you voluntarily provide to us (e.g. through a voluntary registration process, online forms or emails); and
ii) information that is derived through automated tracking mechanisms.

a) Voluntary Registration Information.

In order to fully access this Site, you must first complete the registration process, during which we will collect personal information about you. The information will include your name, address, and email address. We do not collect personally identifiable information about you except when you specifically provide such information to us on a voluntary basis.

By registering with us, you consent to the use and method of disclosure as described in this Privacy Policy.

b) Voluntary Information for Services and Features

We [also] collect personally identifiable information when you choose to use certain other features of the Site, including i) consenting to receive email or text messages about upcoming promotions or events, ii) consenting to receive email, iv) participating in a forum, iv) commenting on articles, and others. When you choose to use these additional features, we require you to provide your “Contact Information”.

c) Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Heritage House Childcare uses cookies to store visitor’s preferences and to record session information. We do not and will not use cookies to collect private information from any user that such user did not intentionally submit to us.

2. HOW WE PROTECT YOUR INFORMATION

At Heritage House Childcare & Early Learning Centres, we will only use the personal information you provide to use through the Site for the intended purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.

We will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services on behalf of Heritage House Childcare & Early Learning Centres unless required to do so by law. Further, we reserve the right to contact you regarding matters relevant to the underlying service provided and/or the information collected.

Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: providing customer service and the booking of tours; and otherwise supporting your use of the Site.

We may permit certain trusted third parties to track usage, analyse data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Website (if any) and other parameters in the URL. This is collected in order to better understand our Website usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results and links and assist in fulfilling your orders.

Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.

We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganisation, stock sale or other change in control.

We may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.

We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

3. HOW WE PROTECT YOUR INFORMATION

We are committed to protecting the information we receive from you.

We take appropriate security measures to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data.

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

4. SECURITY DISCLAIMER

It is important that we make you aware that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

5. CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy please contact: [email protected]